{"id":3152,"date":"2025-06-12T14:06:34","date_gmt":"2025-06-12T12:06:34","guid":{"rendered":"https:\/\/www.lecha.cz\/?page_id=3152"},"modified":"2026-04-09T10:13:57","modified_gmt":"2026-04-09T08:13:57","slug":"reklamace-vraceni","status":"publish","type":"page","link":"https:\/\/www.lecha.cz\/index.php\/reklamace-vraceni\/","title":{"rendered":"Reklamace zbo\u017e\u00ed a odstoupen\u00ed od smlouvy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3152\" class=\"elementor elementor-3152\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db31613 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"db31613\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a058f06 elementor-widget elementor-widget-heading\" data-id=\"a058f06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reklamace zbo\u017e\u00ed a odstoupen\u00ed od smlouvy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b3c6d6c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"b3c6d6c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc13f1b elementor-widget elementor-widget-text-editor\" data-id=\"dc13f1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p lang=\"cs-CZ\" align=\"justify\">Tady najdete p\u0159ehled, jak postupovat p\u0159i <strong>vr\u00e1cen\u00ed zbo\u017e\u00ed<\/strong> do 14 dn\u016f a jak <strong>reklamovat<\/strong>, pokud se objev\u00ed vada.<\/p><p lang=\"cs-CZ\" align=\"justify\">\u00a0<\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\"><b>ODSTOUPEN\u00cd OD SMLOUVY (VR\u00c1CEN\u00cd ZBO\u017d\u00cd DO 14 DN\u016e)<\/b><\/span><\/p><p lang=\"cs-CZ\" align=\"justify\">Zakoupili jste zbo\u017e\u00ed v e-shopu a nesplnilo Va\u0161\u00ed p\u0159edstavu? Jako spot\u0159ebitel m\u00e1te pr\u00e1vo <strong>do 14 dn\u016f od p\u0159evzet\u00ed<\/strong> od smlouvy odstoupit bez uveden\u00ed d\u016fvodu.<\/p><ul><li class=\"western\">Dejte n\u00e1m o tom v\u011bd\u011bt e-mailem (ide\u00e1ln\u011b uve\u010fte \u010d\u00edslo objedn\u00e1vky) a zbo\u017e\u00ed pros\u00edm <strong>po\u0161lete zp\u011bt pokud mo\u017eno nepo\u0161kozen\u00e9 a kompletn\u00ed<\/strong>.<\/li><li><strong>P\u0159\u00edm\u00e9 n\u00e1klady na vr\u00e1cen\u00ed<\/strong> (po\u0161tovn\u00e9) hrad\u00edte Vy.<\/li><li>Pen\u00edze vrac\u00edme <strong>stejnou platebn\u00ed metodou<\/strong>, jakou prob\u011bhla platba, a to bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 14 dn\u016f od odstoupen\u00ed od smlouvy. Platbu vrac\u00edme pot\u00e9, co obdr\u017e\u00edme vr\u00e1cen\u00e9 zbo\u017e\u00ed nebo dolo\u017een\u00ed o jeho odesl\u00e1n\u00ed.<\/li><li>Pokud jste zbo\u017e\u00ed zaplatili dob\u00edrkou, dejte n\u00e1m v\u011bd\u011bt, na jak\u00fd \u00fa\u010det V\u00e1m m\u00e1me pen\u00edze vr\u00e1tit. R\u00e1di bychom se vyhnuli pos\u00edl\u00e1n\u00ed slo\u017eenkami na dresu.<\/li><\/ul><p>\u00a0<\/p><p><span style=\"text-decoration: underline;\"><span style=\"color: #333300; text-decoration: underline;\">ADRESA PRO VR\u00c1CEN\u00cd ZBO\u017d\u00cd<\/span><\/span><\/p><p><em><strong>LeCha.cz<\/strong><\/em><\/p><p><em>Doln\u00ed Vinice 393, <\/em><em>\u00a0Kly, 277 41<\/em><\/p><p><em>tel.: 775 486 272<\/em><\/p><p>\u00a0<\/p><p><em>Tip:<\/em> Zbo\u017e\u00ed pros\u00edm zabalte pe\u010dliv\u011b, aby se p\u0159i p\u0159eprav\u011b nepo\u0161kodilo. P\u0159ilo\u017ete l\u00edstek s \u010d\u00edslem objedn\u00e1vky a kontaktem na V\u00e1s.<\/p><p>Pokud V\u00e1m to vyhovuje, m\u016f\u017eete vyu\u017e\u00edt vzorov\u00fd formul\u00e1\u0159 pro Odstoupen\u00ed od smlouvy, kter\u00fd naleznete na konci t\u00e9to str\u00e1nky, odstoupit od smlouvy lze tak\u00e9 volnou formou prost\u0159ednictv\u00edm e-mailov\u00e9 komunikace.<\/p><p>\u00a0<\/p><p><span style=\"color: #333300;\"><b>REKLAMACE (VADA ZBO\u017d\u00cd)<\/b><\/span><\/p><p>Pokud se na produktu objev\u00ed vada, m\u016f\u017eete uplatnit pr\u00e1va z vadn\u00e9ho pln\u011bn\u00ed. Vadu popi\u0161te, ide\u00e1ln\u011b p\u0159ilo\u017ete fotografii a uve\u010fte, jak\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed preferujete (oprava, v\u00fdm\u011bna, p\u0159im\u011b\u0159en\u00e1 sleva, odstoupen\u00ed od smlouvy &#8211; dle povahy vady).<\/p><p class=\"western\"><strong>V p\u0159\u00edpad\u011b uznan\u00e9 vady m\u00e1te pr\u00e1vo na opravu, na v\u00fdm\u011bnu (umo\u017e\u0148uj\u00ed-li to skaldov\u00e9 z\u00e1soby dan\u00e9ho zbo\u017e\u00ed), p\u0159im\u011b\u0159enou slevu nebo odstoupen\u00ed od smlouvy &#8211; dle povahy vady.<\/strong><\/p><ul><li>Reklamaci vy\u0159izujeme<strong> bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 30 dn\u016f<\/strong> od uplatn\u011bn\u00ed.<\/li><li>Vadn\u00e9 zbo\u017e\u00ed n\u00e1m pros\u00edm za\u0161lete na <strong>stejnou adresu<\/strong> jako pro vr\u00e1cen\u00ed zbo\u017e\u00ed (viz v\u00fd\u0161e). Po uzn\u00e1n\u00ed reklamace V\u00e1m <strong>proplat\u00edme nutn\u00e9 n\u00e1klady na dopravu<\/strong> v p\u0159im\u011b\u0159en\u00e9 v\u00fd\u0161i.<\/li><li>Na spot\u0159ebn\u00ed zbo\u017e\u00ed uplatn\u00edte pr\u00e1va z vad, kter\u00e9 se projev\u00ed <strong>v dob\u011b dvou let<\/strong> od p\u0159evzet\u00ed (dle ob\u010dansk\u00e9ho z\u00e1kon\u00edku).<\/li><\/ul><p>\u00a0<\/p><p class=\"western\"><span style=\"text-decoration-line: underline;\">JAK REKLAMOVAT ZBO\u017d\u00cd &#8211; KR\u00c1TK\u00dd POSTUP<\/span><\/p><ol><li>Napi\u0161te n\u00e1m e-mail s \u010d\u00edslem objedn\u00e1vky, popisem vady a preferovan\u00fdm zp\u016fsobem vy\u0159\u00edzen\u00ed.<\/li><li>Zabalte zbo\u017e\u00ed a p\u0159ilo\u017ete kontakty; po\u0161lete na na\u0161i adresu.<\/li><li>Jakmile z\u00e1silku obdr\u017e\u00edme, potvrd\u00edme p\u0159evzet\u00ed a budeme V\u00e1s informovat o dal\u0161\u00edm postupu.<\/li><\/ol><p align=\"justify\">\u00a0<\/p><p align=\"justify\"><span style=\"color: #333300;\"><b>KONTAKT<\/b><\/span><\/p><p align=\"justify\">M\u00e1te ot\u00e1zky? Ozv\u011bte &#8211; r\u00e1di porad\u00edme p\u0159ed n\u00e1kupem i po n\u011bm.<\/p><p lang=\"cs-CZ\" align=\"center\">\u00a0<\/p><p lang=\"cs-CZ\" align=\"center\">\u00a0<\/p><p lang=\"cs-CZ\" align=\"center\"><span style=\"font-size: medium; color: #333300;\"><b>Odstoupen\u00ed od smlouvy<\/b><\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">Adres\u00e1t: No Nonsense Holding s.r.o.<\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">Doln\u00ed Vinice 393<\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">Kly, 277 41<\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">e-mail: <u><a style=\"color: #333300;\" href=\"mailto:pavel@lecha.cz\">pavel@lecha.cz<\/a><\/u><\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">telefon: 775 486 272<\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">\u00a0<\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">Oznamuji, \u017ee t\u00edmto odstupuji od smlouvy o koupi tohoto zbo\u017e\u00ed \/ o dod\u00e1n\u00ed digit\u00e1ln\u00edho obsahu:<\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">\u00a0<\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">Datum objedn\u00e1n\u00ed \/ \u010d\u00edslo objedn\u00e1vky:<\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">\u00a0<\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">\u010c\u00edslo faktury:<\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">\u00a0<\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">Jm\u00e9no a p\u0159\u00edjmen\u00ed spot\u0159ebitele:<\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">\u00a0<\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">Adresa spot\u0159ebitele:<\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">\u00a0<\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">\u010c\u00edslo bankovn\u00edho \u00fa\u010dtu pro vr\u00e1cen\u00ed pen\u011bz: <\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">\u00a0<\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">Datum:<\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">Podpis spot\u0159ebitele: <\/span><\/p><p lang=\"cs-CZ\" align=\"justify\"><span style=\"color: #333300;\">(pouze pokud je tento formul\u00e1\u0159 zas\u00edl\u00e1n na listin\u011b)<\/span><\/p><p align=\"justify\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Reklamace zbo\u017e\u00ed a odstoupen\u00ed od smlouvy Tady najdete p\u0159ehled, jak postupovat p\u0159i vr\u00e1cen\u00ed zbo\u017e\u00ed do 14 dn\u016f a jak reklamovat, pokud se objev\u00ed vada. \u00a0 ODSTOUPEN\u00cd OD SMLOUVY (VR\u00c1CEN\u00cd ZBO\u017d\u00cd DO 14 DN\u016e) Zakoupili jste zbo\u017e\u00ed v e-shopu a nesplnilo Va\u0161\u00ed p\u0159edstavu? Jako spot\u0159ebitel m\u00e1te pr\u00e1vo do 14 dn\u016f od p\u0159evzet\u00ed od smlouvy odstoupit bez uveden\u00ed d\u016fvodu. Dejte n\u00e1m o tom v\u011bd\u011bt e-mailem (ide\u00e1ln\u011b uve\u010fte \u010d\u00edslo objedn\u00e1vky) a zbo\u017e\u00ed pros\u00edm po\u0161lete zp\u011bt pokud mo\u017eno nepo\u0161kozen\u00e9 a kompletn\u00ed. P\u0159\u00edm\u00e9 n\u00e1klady na vr\u00e1cen\u00ed (po\u0161tovn\u00e9) hrad\u00edte Vy. Pen\u00edze vrac\u00edme stejnou platebn\u00ed metodou, jakou prob\u011bhla platba, a to bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 14 dn\u016f od odstoupen\u00ed od smlouvy. Platbu vrac\u00edme pot\u00e9, co obdr\u017e\u00edme vr\u00e1cen\u00e9 zbo\u017e\u00ed nebo dolo\u017een\u00ed o jeho odesl\u00e1n\u00ed. Pokud jste zbo\u017e\u00ed zaplatili dob\u00edrkou, dejte n\u00e1m v\u011bd\u011bt, na jak\u00fd \u00fa\u010det V\u00e1m m\u00e1me pen\u00edze vr\u00e1tit. R\u00e1di bychom se vyhnuli pos\u00edl\u00e1n\u00ed slo\u017eenkami na dresu. \u00a0 ADRESA PRO VR\u00c1CEN\u00cd ZBO\u017d\u00cd LeCha.cz Doln\u00ed Vinice 393, \u00a0Kly, 277 41 tel.: 775 486 272 \u00a0 Tip: Zbo\u017e\u00ed pros\u00edm zabalte pe\u010dliv\u011b, aby se p\u0159i p\u0159eprav\u011b nepo\u0161kodilo. P\u0159ilo\u017ete l\u00edstek s \u010d\u00edslem objedn\u00e1vky a kontaktem na V\u00e1s. Pokud V\u00e1m to vyhovuje, m\u016f\u017eete vyu\u017e\u00edt vzorov\u00fd formul\u00e1\u0159 pro Odstoupen\u00ed od smlouvy, kter\u00fd naleznete na konci t\u00e9to str\u00e1nky, odstoupit od smlouvy lze tak\u00e9 volnou formou prost\u0159ednictv\u00edm e-mailov\u00e9 komunikace. \u00a0 REKLAMACE (VADA ZBO\u017d\u00cd) Pokud se na produktu objev\u00ed vada, m\u016f\u017eete uplatnit pr\u00e1va z vadn\u00e9ho pln\u011bn\u00ed. Vadu popi\u0161te, ide\u00e1ln\u011b p\u0159ilo\u017ete fotografii a uve\u010fte, jak\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed preferujete (oprava, v\u00fdm\u011bna, p\u0159im\u011b\u0159en\u00e1 sleva, odstoupen\u00ed od smlouvy &#8211; dle povahy vady). V p\u0159\u00edpad\u011b uznan\u00e9 vady m\u00e1te pr\u00e1vo na opravu, na v\u00fdm\u011bnu (umo\u017e\u0148uj\u00ed-li to skaldov\u00e9 z\u00e1soby dan\u00e9ho zbo\u017e\u00ed), p\u0159im\u011b\u0159enou slevu nebo odstoupen\u00ed od smlouvy &#8211; dle povahy vady. Reklamaci vy\u0159izujeme bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 30 dn\u016f od uplatn\u011bn\u00ed. Vadn\u00e9 zbo\u017e\u00ed n\u00e1m pros\u00edm za\u0161lete na stejnou adresu jako pro vr\u00e1cen\u00ed zbo\u017e\u00ed (viz v\u00fd\u0161e). Po uzn\u00e1n\u00ed reklamace V\u00e1m proplat\u00edme nutn\u00e9 n\u00e1klady na dopravu v p\u0159im\u011b\u0159en\u00e9 v\u00fd\u0161i. Na spot\u0159ebn\u00ed zbo\u017e\u00ed uplatn\u00edte pr\u00e1va z vad, kter\u00e9 se projev\u00ed v dob\u011b dvou let od p\u0159evzet\u00ed (dle ob\u010dansk\u00e9ho z\u00e1kon\u00edku). \u00a0 JAK REKLAMOVAT ZBO\u017d\u00cd &#8211; KR\u00c1TK\u00dd POSTUP Napi\u0161te n\u00e1m e-mail s \u010d\u00edslem objedn\u00e1vky, popisem vady a preferovan\u00fdm zp\u016fsobem vy\u0159\u00edzen\u00ed. Zabalte zbo\u017e\u00ed a p\u0159ilo\u017ete kontakty; po\u0161lete na na\u0161i adresu. Jakmile z\u00e1silku obdr\u017e\u00edme, potvrd\u00edme p\u0159evzet\u00ed a budeme V\u00e1s informovat o dal\u0161\u00edm postupu. \u00a0 KONTAKT M\u00e1te ot\u00e1zky? Ozv\u011bte &#8211; r\u00e1di porad\u00edme p\u0159ed n\u00e1kupem i po n\u011bm. \u00a0 \u00a0 Odstoupen\u00ed od smlouvy Adres\u00e1t: No Nonsense Holding s.r.o. Doln\u00ed Vinice 393 Kly, 277 41 e-mail: pavel@lecha.cz telefon: 775 486 272 \u00a0 Oznamuji, \u017ee t\u00edmto odstupuji od smlouvy o koupi tohoto zbo\u017e\u00ed \/ o dod\u00e1n\u00ed digit\u00e1ln\u00edho obsahu: \u00a0 Datum objedn\u00e1n\u00ed \/ \u010d\u00edslo objedn\u00e1vky: \u00a0 \u010c\u00edslo faktury: \u00a0 Jm\u00e9no a p\u0159\u00edjmen\u00ed spot\u0159ebitele: \u00a0 Adresa spot\u0159ebitele: \u00a0 \u010c\u00edslo bankovn\u00edho \u00fa\u010dtu pro vr\u00e1cen\u00ed pen\u011bz: \u00a0 Datum: Podpis spot\u0159ebitele: (pouze pokud je tento formul\u00e1\u0159 zas\u00edl\u00e1n na listin\u011b) \u00a0<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3152","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.lecha.cz\/index.php\/wp-json\/wp\/v2\/pages\/3152","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lecha.cz\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lecha.cz\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lecha.cz\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lecha.cz\/index.php\/wp-json\/wp\/v2\/comments?post=3152"}],"version-history":[{"count":27,"href":"https:\/\/www.lecha.cz\/index.php\/wp-json\/wp\/v2\/pages\/3152\/revisions"}],"predecessor-version":[{"id":7183,"href":"https:\/\/www.lecha.cz\/index.php\/wp-json\/wp\/v2\/pages\/3152\/revisions\/7183"}],"wp:attachment":[{"href":"https:\/\/www.lecha.cz\/index.php\/wp-json\/wp\/v2\/media?parent=3152"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}